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RCastle1's profile

Guru

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617 Messages

Thursday, July 23rd, 2015 6:54 PM

Chat Live feature on AT&T BusinessDirect

There’s a convenient AT&T BusinessDirect help resource at your fingertips!  Chat Live gives you near real-time assistance for your AT&T BusinessDirect questions and comments. The Chat Live button is located on the side of select AT&T BusinessDirect pages. Simply click to get help and connect with a representative. Then continue to navigate the website as you chat!

 

Our reps are available Monday through Friday, 8am to 8pm Eastern Time.

 

Want to save your conversation for future reference? Print your chat transcript or have it sent to your email!

 

For more information on AT&T BusinessDirect:
www.corp.att.com/ebcc/portal/
www.businessdirect.att.com

Contributor

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1 Message

7 years ago

hello

Community Support

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3.1K Messages

7 years ago

Hi @Catalinasoto,

 

Thanks for visiting us on the AT&T Business Community. Is there something that we can help you with?

I'll be standing by,

 

Alexis

AT&T Social Media Manager

Administrator

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26.2K Messages

2 years ago

Hello @kaylaj429,
Thank you for your recent posting, we appreciate your participation within the Business Community.

We're sorry to see that you are experiencing difficulties reaching out to an agent regarding your phone systems, we'd be more than happy to take a look at this for you so we can get things back on track.I have marked our conversation as private so that I can get a few more details to further assist you. Please reply with the following information:

Contact Name:
Contact #:
email:
Account details:

 


Kim
AT&T Social Media

New Member

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5 Messages

2 years ago

I have been able to get help from the live chat feature now. Thanks anyways.

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