Guru
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617 Messages
Go Paperless
Earth Day and Every Day.
Going Paperless is Possible with AT&T BusinessDirect®.
Go paperless and take advantage of all that AT&T BusinessDirect® has to offer by encouraging managing your wireline business billing online using AT&T BusinessDirect eBill - View, Analyze and Pay Your Bill.
With AT&T BusinessDirect eBill, your decision to eliminate paper is made easier by getting your billing information online rather than receiving a hard copy.
RCastle1
Guru
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617 Messages
10 years ago
To go paperless, contact your AT&T account representative for assistance.
Learn more about AT&T BusinessDirect eBill
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mary99
Contributor
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1 Message
9 years ago
I also took the offer to go paperless and get a restuarant gift card we went paperless about 5 months ago when i called in feb they stated you have to be paperless 90 days i told customer service that i already had 3 months of paperless, then they said it would be mailed on feb 10. Last month they once again said it was going to be mailed. Once I went paperless AT&T then decides to move my due date and then to add insult to injury they put a late fee on my account after they have adjusted the date. I also am supposed to have my bill at a locked in fee tonight they told me that their equipment charges have gone up. How can my bill go up if its in a contract for a year? I think AT&T thinks their cusomer are ignorant. I found out about the late fee and equipment charge when I called toda I also asked about my elusive gift card after waiting on hold for 45 minutes and talking with two rude customer service representatives i was told they no longer have the restaurant gcard. but its actually 10 reward card . The restuarant gift card had expired I am really upset with AT&T my dad worked for them for 41 years clearly they no longer care about thier customers. They resort to false advertisement to save money by asking people to go paperless.Their call centers are manned by individuals that can not speak English. Very frustrating I know my father would be dismayed it definitely is not his AT&T any longer.
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biztech1
Guru
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530 Messages
9 years ago
Hello mary99,
I apologize for your frustration. I'd like to help. Please email me your account information at bizhelp@att.com. In the subject line, please include ref:_00DE0czFk._500E0J8szk:ref.
Thank You,
Nancy
Social Media Manager
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