Contributor
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1 Message
How to upgrade Dedicated Internet
I'm trying to figure out how to upgrade my Dedicated Internet. I've called a half dozen toll free numbers, and everyone says they cannot help. I've logged into www.businessdirect.att.com and there are no options there, nor do the contact forms I've tried reach anyone who can help. They all say it's the wrong department. This is nuts : ( Any ideas?
ATTBusinessForums
Administrator
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26.2K Messages
6 years ago
Hello @cjhhiv,
Thank you for your recent posting. We appreciate your participation within the Business Community. I'm sorry to read about the issues with upgrading your service. I'll be more than happy to take a look at this for you so we can get things back on track. Please send me a private message by clicking here (http://soc.att.com/2EUStuK) and be sure to include the following details so I can help:
o Account Name:
o Contact Name:
o Callback Number:
o E-mail:
o Account Details:
Thank you,
Lisa
Social Media Manager
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