Contributor
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1 Message
Installation service - need to escalate an issue
I'd like to escalate an issue regarding a new equipment installation and a service move for multiple lines and fiber. I cannot find an organizational chart that will allow me to reach out to my direct contact's boss to see about getting the issue expedited. Where can I find this? I'll be glad to share the service ticket number via direct message.
Tim
ATTBusinessForums
Administrator
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26.2K Messages
6 years ago
Hello @johnstone76,
Thank you for reaching out on our Business Community. I currently still see a case open from early May. Is this in regards to the same issue. Please private message me by clicking here any additional details.
Thank you.
Chris
Social Media Manager
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