Contributor
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2 Messages
Att Premier Issue Support
I am shocked at how poor ATT Premier Support is. I have called atleast 10 times since I joined and have had no response. This is a business cellphone that should have been delivered 10 days. ago and now i am told they will deliver it to me in a month. I cant believe how pathetic and careless the service has been. I am hoping someone in the forum will care enough to reach out to me, as it stands I will cancel and move our business to Verizon.
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Lyoung
Employee
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355 Messages
9 years ago
Hello anubhav100,
We are sorry about the issues you had with Premier Support and would like to assist you with your concerns. We have sent off an email with some requested information please complete this and then we can further assist you.
Thank you
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anubhav100
Contributor
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2 Messages
9 years ago
I did not receive your email. Please resend it.
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Alexis
Employee
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513 Messages
9 years ago
Hello,
Not a problem, I've resent the email- please also check your SPAM folder in case the message was flagged. Talk with you soon,
Alexis
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andreamon
New Member
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6 Messages
4 years ago
6 years later, and I am having the same problem.
Have called once a week, transferred for over an hour to multiple depts, NOT ONE department seems to be able to transfer me to Premier Business support, let alone understand my registration issues.
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ATTBusinessForums
Administrator
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26.2K Messages
4 years ago
Hello @Flacamarie
Thank you for your recent posting. We appreciate your participation within the Business Community.Sorry to hear about your concerns. I will be glad to assist. I will mark the message private to gather details.
Business Name:
Account Details:
Contact Number:
Email Address:
Contact Number:
Description of the Issue:
Thank you,
Lisa
Social Media Manager
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