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New Member

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3 Messages

Thu, Apr 2, 2020 11:57 PM

FAN PIN

I never received my welcome email that included my FAN PIN needed to register for my online services. How do I get my FAN PIN?

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Accepted Solution

Brand User
ATTBusinessForums

Administrator

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11.2K Messages

6 months ago

Hello @Kgilmartin86,

 

Thank you for your recent posting. We appreciate your participation within the Business Community. I'm sorry to read about the issues with the fan pin. I'll be more than happy to take a look at this for you so we can get things back on track. Please send an email to Bizforums@att.com with the following details and in the subject line, please reference the Case # #7303006:  

 

Contact Name: 

 Contact #:
email:
Details on the trouble:

 

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

New Member

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3 Messages

Good morning,

I there any update on my request from yesterday?

Thank you

-Kevin.

New Member

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3 Messages

@ATTBusinessForums Please HELP I have not had any luck with registering my online account because of this FAN PIN number that I've had reset about 4 times already & each time it's only resetting the pin i need when I call customer care, not the FAN PIN. This has been the most frustrating and exhausting ordeal I have ever experienced to just register my online account.

Brand User

Administrator

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11.2K Messages

Hello @Kgilmartin86,

 

 

 

Thank you for your recent posting. We appreciate your participation within the Business Community. Sorry to hear about the issue with your online access. I will mark this message private so we can gather some details.

 

 

Business Name:

Account Details:

Contact Number:

Email Address:

Contact Name:

Login in Name:

 

 

Thank you,

Lisa

Social Media Manager

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Brand User

Administrator

 • 

11.2K Messages

Hello @Kgilmartin86,

 

 

We did not hear back from you with the requested info. Please let us know if you need any additional assistance. Thank you, Lisa

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

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