Please help ed a PTR set up for my fixed IP

Hi @VKalin,
We want to help. Let’s meet in a Direct Message on this. Please check your Direct Message Inbox (it’s the chat icon next to the bell icon in the upper right corner of the forums).

Kimberly
AT&T Business Social Media

Thanks for the help! The issue was resolved in a couple of hours!

Hello! I still can't start my SMTP mail server.

In your network practices page https://about.att.com/sites/broadband/network

Port 25/TCP may be blocked from customers with dynamically-assigned Internet Protocol (IP) addresses to protect systems from becoming a mail relay for SPAM.

But I have paid for static ip addresses, In addition, I received the correct PTR record.  so can this port be unblock for me ? 

Do you get a bounce back email?  Usually, there is an email address that is referenced to email the error.

Chris
AT&T Business Social Media

Incoming letters are received because port 25 is blocked only as outgoing.

Did you get a bounce back when sending?

Chris
AT&T Business Social Media

My emails remain in the queue for sending with the comment: "25: Connection timed out".

If I set up third-party Relay SMTP (mailjet) - everything works without problems!