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V

New Member

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9 Messages

Tuesday, September 27th, 2022 9:15 AM

Please help ed a PTR set up for my fixed IP

I purchased a block of 5 fixed IP addresses from AT&T.  I need 1 of those adresses set up with a PTR record for my DNS.

How do I proceed with this?

Administrator

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26.2K Messages

1 year ago

Hi @VKalin,
We want to help. Let’s meet in a Direct Message on this. Please check your Direct Message Inbox (it’s the chat icon next to the bell icon in the upper right corner of the forums).

Kimberly
AT&T Business Social Media

New Member

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9 Messages

1 year ago

Thanks for the help! The issue was resolved in a couple of hours!

New Member

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9 Messages

1 year ago

Hello! I still can't start my SMTP mail server.

In your network practices page https://about.att.com/sites/broadband/network

Port 25/TCP may be blocked from customers with dynamically-assigned Internet Protocol (IP) addresses to protect systems from becoming a mail relay for SPAM.

 

But I have paid for static ip addresses, In addition, I received the correct PTR record.  so can this port be unblock for me ? 

Administrator

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26.2K Messages

1 year ago

Do you get a bounce back email?  Usually, there is an email address that is referenced to email the error.

 

Chris
AT&T Business Social Media

New Member

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9 Messages

1 year ago

Incoming letters are received because port 25 is blocked only as outgoing.

Administrator

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26.2K Messages

1 year ago

Did you get a bounce back when sending?

 

Chris
AT&T Business Social Media

New Member

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9 Messages

1 year ago

My emails remain in the queue for sending with the comment: "25: Connection timed out".

If I set up third-party Relay SMTP (mailjet) - everything works without problems!

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