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Wed, Nov 23, 2022 5:36 PM

First net nightmare and SCAM

I have been a first net customer for four months, and every month my bill has been different that what was said in the store. Was told I would get a free apple watch and have been charged every month. Bill twice as much as I was told in the store. Every time i call they can't find my account. Then they place a ticket and say they will call me back and I never received a callback. Then try to give me late fees, on top of that I can never get logged into the site and they try to make me pay extra by paying by phone. This is seriously a scam to take advantage of first responders STAY AWAY! 

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24K Messages

12 days ago

Hi there @mer12345,
We want to help. Let’s meet in a Direct Message on this. Please check your Direct Message Inbox (it’s the chat icon next to the bell icon in the upper right corner of the forums).

Charlene
AT&T Business Social Media

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