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Negative Collections Charge Appeared on my Credit
I haven’t had an account of any sort with AT&T for over a decade and the account balance at the time was paid in full. I have NEVER had a business account. The only details of the account state that it was opened in January of 2020 and this WAS NOT THE CASE. I have been working to build my credit score and this charge is not warranted! Please advise.
ATTBusinessForums
Administrator
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26.2K Messages
4 years ago
Hello Nikkimhemphill,
Thank you for your recent posting. We appreciate your participation within the Business Community. We will be glad to look into the negative collections charge that appeared on your credit.
Please send us an email with your contact information and account details to [email scrubbed] and include case number Case #8035504 in the subject line so we can help you. I realize you shared that you’ve never had an AT&T account, but if anything you can recall with AT&T at anytime in the past let us know.
Janet O
AT&T Business Forum
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ATTBusinessForums
Administrator
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26.2K Messages
4 years ago
Thank you again for visiting us on the Business Forum. Please review the below thread for further assistance with credit inquiries:
Questions about Unrecognized Credit Checks and Inquiries
Janet O.
AT&T Social Media Manager
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