How do we remove the "Spam" label for our business numbers?

Hello @GadgetsMadeEazy ,
Thank you for your recent posting, we appreciate your participation within the Business Community. I'll be more than happy to take a look at this for you so we can get things back on track. I have marked our conversation as private so that I can get a few more details to further assist you. Please reply with the following information:

Contact Name:
Contact #:
email:
Account details:

Thank you,
Dodley
AT&T Social Media.

Shelley Goldberg

7073482364

[email scrubbed]

I do Not have an account with ATT as previously mentioned

I am having the same issue with the outbound numbers from our 9-1-1 center.   Therefore, when we return calls to our FirstNet and ATT wireless users, their devices all indicate "SPAM RISK."

Hi @YC911Tech,
We want to help. Let’s meet in a Direct Message on this. Please check your Direct Message Inbox (it’s the chat icon next to the bell icon in the upper right corner of the forums).

Shad
AT&T Business Social Media

Hi AT&T,

I'm also having the same issue with outbound calls from our newly purchased phone numbers. AT&T customers who receive calls from our new business phone numbers see them flagged as spam. I'd initiate a direct message but don't see a way of doing that when I visit the ATTBusinessForums profile.

Thanks,

Chris

Hi @crawlings_trivir,
We want to help. Let’s meet in a Direct Message on this. Please check your Direct Message Inbox (it’s the chat icon next to the bell icon in the upper right corner of the forums).

Antwan
AT&T Business Social Media

We are also having this problem.  Can you help us?

Hi @all4him,
We want to help. Let’s meet in a Direct Message on this. Please check your Direct Message Inbox (it’s the chat icon next to the bell icon in the upper right corner of the forums).

Antwan
AT&T Business Social Media

I am also having this issue, who can I contact to get my number off the "spam likely" list? Thank you.

Hi @bedugger,
We want to help. Let’s meet in a Direct Message on this. Please check your Direct Message Inbox (it’s the chat icon next to the bell icon in the upper right corner of the forums).

Samantha
AT&T Business Social Media

Hi @HNL_CFII,
We want to help. Let’s meet in a Direct Message on this. Please check your Direct Message Inbox (it’s the chat icon next to the bell icon in the upper right corner of the forums).

Antwan
AT&T Business Social Media

Hello,

I am also experiencing a similar issue, who should I contact?

Thank you

Hi @Wolfoods

If your telephone number is flagged as spam, to get the listing updated- you can submit a request to the Fee Caller Registry online here:

http://sm.att.com/329f4758

This free portal helps entities reach these Analytics Engines that support major wireless carriers in the United States. Please keep in mind, removal is not guaranteed.

Alexis
AT&T Business Social Media

Hello,

I work for a Public Health Community Resource Center and we currently are populating as spam like as well. This is causing residents to miss out on resource opportunities...  Would you suggest that I call the Caller Registry or connect with AT&T directly about this ?