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New Member

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1 Message

Friday, March 19th, 2021 1:13 PM

How do we remove the "Spam" label for our business numbers?

We are contacting our members and they will not answer the phone or cancel their membership because our business telephone numbers are displayed as "Spam." How do we remove that label?

Administrator

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26.2K Messages

6 months ago

Hi @CMackMSU,
We want to help. Let’s meet in a Direct Message on this. Please check your Direct Message Inbox (it’s the chat icon next to the bell icon in the upper right corner of the forums).

Domonique AT&T Business Social Media

6 Messages

6 months ago

Greetings,

Our company is being listed as a spam caller to our contacts. Can someone assist to get us removed from this restriction so our calls can contact our customers appropriately for urgent services?

Administrator

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26.2K Messages

6 months ago

Hi @mario_torres,

We want to help. Let’s meet in a Direct Message on this. Please check your Direct Message Inbox (it’s the chat icon next to the bell icon in the upper right corner of the forums).

Charlene
AT&T Business Social Media

6 Messages

6 months ago

Hi @ATTBusinessForums,

I don't have a chat icon next to the bell. In the event my account is limited, is there another form of communication I can reach out to for support on my inquiry?

Administrator

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26.2K Messages

6 months ago

Hello @mario_torres,
We saw your message and would like to help! We need to gather some details from you. Let’s meet in a Direct Message on this. Please check your Direct Message Inbox (it’s the chat icon next to the bell icon in the upper right corner of the forums).

Antonella AT&T Business Social Media

1 Message

6 months ago

@ATTBusinessForums,

I'm a business owner and AT&T client. Our business number is flagged as 'telemarketer'. Please let us know how we can correct the listing. Thanks.

Administrator

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26.2K Messages

6 months ago

Hi @jmitch20,
We want to help. Let’s meet in a Direct Message on this. Please check your Direct Message Inbox (it’s the chat icon next to the bell icon in the upper right corner of the forums).

Antonella AT&T Business Social Media

1 Message

4 months ago

Hello -

Our business line is being labeled as spam risk as well.  I can't find a way to connect with your support desk to help get this corrected - can you please provide the proper channel for us to provide details and get this fixed?

(edited)

Administrator

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26.2K Messages

4 months ago

Hi @wgrinn,
We want to help. Let’s meet in a Direct Message on this. Please check your Direct Message Inbox (it’s the chat icon next to the bell icon in the upper right corner of the forums).

Antonella AT&T Business Social Media

1 Message

2 months ago

Hello,  I am experiencing a similar issue.   can you help?    

3 Messages

2 months ago

Greetings.  I need some assistance with our company number being labeled spam risk on ATT phones.

2 Messages

2 months ago

Hi @ATTBusinessForums,

Our business lines are also being marked as spam by ATT phones.  Can you please help me with this?

Thanks

Administrator

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26.2K Messages

2 months ago

Hi @SSIadmin,
We want to help. Let’s meet in a Direct Message on this. Please check your Direct Message Inbox (it’s the chat icon next to the bell icon in the upper right corner of the forums).

Antonella AT&T Business Social Media

8 Messages

2 months ago

not an answer but want complain about Loyalty team supervisor!

terrible experience, just drop a phone and never called back. still a problem with billing and need call every months about it!

Do not go with ATT, do not trust customer support and any promotions what the offer;) !!!

2 Messages

2 months ago

HI again @ATTBusinessForums and Antonella, I was unavailable for a few days but am back now.  Can you reopen the direct message so we can chat about our business lines being marked as spam by ATT phones?  Thanks

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