New Member
•
1 Message
Need landline repair
Hi, I have a landline service connected to a fire alarm panel at a remote site. The fire alarm is sending alerts that the phone line is down. We have confirmed that the line is faulty. I am no longer getting any responses from emails to my AT&T account rep. and I don't have an account to login to AT&T online. If I try to use Express Ticketing it just says "We could not find your Asset ID." I don't know what phone number to call for support. How do I get someone to come fix my phone line?
© 2024 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T intellectual property and/or AT&T affiliated companies. All other marks are the property of their respective owners.
Accepted Solution
ATTBusinessForums
Administrator
•
26.2K Messages
4 years ago
Hello @kzepp_uis,
Thank you for your recent posting. We appreciate your participation within the Business Community. I would be happy to help. In order to research your issue, I will need to verify some information. Please send an e-mail to: [email scrubbed] with the following details and in the subject line please reference your Case#7810546
Full Name:
Business Name on Account:
Address:
Phone number associated with the account:
Preferred Contact #:
Email address:
Thank you,
Nancy
AT&T Social Media Manager
(edited)
0
0