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ScottOKeefe's profile

Contributor

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1 Message

Tuesday, March 6th, 2018 9:33 PM

Move or Remove Telephone Pole

I have a vacant lot at [edited for privacy – please do not post personal information] Houston, TX 77056 on which I'm going to build a home.  There is a telephone pole that needs to be moved or removed.  Who do I contact to discuss this matter?

Administrator

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26.2K Messages

6 years ago

Hello @ScottOKeefe,


Thank you for your recent posting.  We appreciate your participation within the Business Community.  I would be happy to help.  In order for me to research your issue, I will need to verify some information.  Please send me a private message by clicking here: http://go.att.com/b6dcdcb4

And include the following details:                                                                                           

·         Full Name:

·         Preferred Contact #:

·         Email address:


Thank you,

Nancy

AT&T Social Media Manager

Administrator

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26.2K Messages

6 years ago

Good day @ScottOKeefe


We truly appreciate your time and for reaching out to Community and Forums!


Here is the number to call to address the telephone pole on your vacant lot: 800-572-4545 (option 8).


Have a great day! If you need any further assistance, please let us know.


Jason, Community Specialist

Contributor

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1 Message

5 years ago

Hi, can you provide an updated number or contact info for the same question.  Looking to move a pole in the middle of my back yard.  The numbers and info above are stale.  Thanks

Administrator

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26.2K Messages

5 years ago

Hello @callon,

 

Thank you for your recent posting. We appreciate your participation within the Business Community. We will be happy to help you with your request. In order for me to further assist, I will need to gather some information. Please send me a private message: https://soc.att.com/30lpj3X


And include the following details:
Your full Name:

Full residential address:

Preferred Contact #:
Email address:

 

Thank you,

Laura G.
Business Social Media Manager

 

Contributor

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1 Message

5 years ago

We've scheduled an NES transmission pole to be moved in the Nashville area. There is a guy pole that carries active ATT lines that must also move. 

 

Please provide a current contact information so we can start the process.

 

Thank you.

 

 

Administrator

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26.2K Messages

5 years ago

Hello @Aplustorage,

 

Thank you for your recent posting. We appreciate your participation within the Business Community. We will be glad to help with your request. Please send me a private message by clicking here (https://soc.att.com/2IvNLZ3) and be sure to include the following details so I can help:

 

 

Business or Residential:

Contact Name:

Contact Number:

Email Address:

Complete Address:

 

 

Thank you,

Lisa

Social Media Manager

Contributor

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2 Messages

4 years ago

I have one of your poles in my yard that appears to be no longer functioning.  It is falling down and needs to be removed.  I have been on the phone awhile and cannot find anyone to help me.  Whom should I contact, please?

Contributor

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2 Messages

4 years ago

I have one of your poles in my backyard and it appears to no longer be functioning.  There is electricity to the pole and the pole appears to be falling down.  I have been on the phone for awhile and cannot find anyone to help me.  They keep saying that I need to have an account, which is ridiculous because you have a pole in my yard that is falling down and that is not something I can handle and should not need an account to get this dealt with. 

Administrator

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26.2K Messages

4 years ago

Hello @kperson,

 

Thank you for your recent posting. We appreciate your participation within the Business Community. We will be happy to help you with your request. In order for me to further assist, I will need to gather some information. Please send me a private message: https://soc.att.com/2PjFdZG


And include the following details:
Your full Name:

Full residence address:

Preferred Contact #:
Email address:

 

Thank you,

Laura G.
Business Social Media Manager

Contributor

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1 Message

4 years ago

I live in Indiana 46077 and have a AT&T owned power pole in my back yard that needs to be replaced before the power company can hang a transformer and run power to my out building. I have been working with the power company for almost four months now with no results. Who can I contact at AT&T to get some movement on this request?  

New Member

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2 Messages

4 years ago

Hello ,

We are doing some major construction at a prorperty in Incline Village, NV. NV Energy is going to remove a power pole located in front of property and is asking us to cordinate with ATT&T to continue to have service and relocate and extend underground conduit. Who can I speak with in regards to this? Thanks!

Feliciano

Administrator

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26.2K Messages

Hello @Feliciano775,

 

Thank you for reaching out on our Business Community.  

We will be more than happy to take a look into this further.  

 

Please send us an email at [email scrubbed] and include Case#7662146 in the subject line.  Please provide the following in the email:

 

Contact Name:

Contact #:

Contact Email:

Address to the pole:

 

Thank you.

Chris

Social Media Manager

(edited)

Administrator

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26.2K Messages

Hello @Feliciano775,

 

Did you still need help with this?

 

Chris

Social Media Manager

New Member

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2 Messages

Morning! Yes , just sent the emial with all the conact information. Thanks!

Feliciano

Administrator

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26.2K Messages

Hello @Feliciano775,

 

Did an engineer contact you as of yet?

 

Chris

Social Media Manager

New Member

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3 Messages

4 years ago

Hello:

I have two AT & T poles on my property. I've looked into the legality of easement rights and there are none on my property. I'd like these poles removed as we are putting in a road to my back property and they are in the way. Please tell me who I contact for relocation of these poles to the street?

Thank you,

Dr. Bonney

Administrator

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26.2K Messages

Hello @Shalein,

 

Thank you for your recent posting. We appreciate your participation within the Business Community.We will be glad to help with your pole removal request.

Please send an email to [email scrubbed] with the following details and in the subject line, please reference the Case #7681936. Please include the following details within the email.

 

 

Contact Name:

Contact Number:

Email Address:

Complete Address:

 

 

Thank you,

Lisa

Social Media Manager

 

 

 

(edited)

New Member

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3 Messages

I've spoken to an engineer about AT&T poles on my property and AT &T wire across my property. The engineer was not helpful. Can you please provide me with a supervisor for my area?

thank you,

Shalein

New Member

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2 Messages

4 years ago

I need someone from AT&T to move their lines from the old utility pole that is falling to the new pole that Centerpoint has installed. What number do I call to get this taken care of? I'm in Houston. Thank you!

Administrator

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26.2K Messages

Hello @ufmbyars,

 

Thank you for your recent posting. We appreciate your participation within the Business Community. We will be happy to help you. Please email me at [email scrubbed] and include the Case number 7837601 in the subject line.


And include the following details:

Your full name:

Is the property commercial or residential?:

Property's full address:
Preferred Contact #:

Email address:

Description of Issue in the email:

 

Thank you,

Laura G.
Social Media Manager

 

(edited)

New Member

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2 Messages

4 years ago

I need someone from AT&T to move the lines from the old utility pole that is falling to the new pole that Centerpoint has installed. Who do I contact about this? I'm in Houston. Thanks!

Community Support

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3.1K Messages

4 years ago

Hello ufmbyars,

We've received your message today and have forwarded your request to our Residential Team for review. We'll be sure to follow up with you as soon as we have news to share,

Alexis

AT&T Social Media Manager

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