R

New Member

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1 Message

Mon, Jun 8, 2020 6:53 PM

Need an AT&T telephone pole removed from property

I called Craig at AT&T Repair at 866-577-7725 on Tues 11/26/19, ticket # PE4Q1U96. Was told that a technician would be out to verify AT&T pole and construction crew will follow to remove.

Turns out it was a Comcast line remaining on the pole which was removed last Thursday. The phone number for AT&T Repair no longer works. We would still like the AT&T pole on the property removed as it is still a hazard.

Administrator

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19.4K Messages

2 y ago

Hello @rjoung,

 

Thank you for using the business community. We are happy to help! Please email us at [email scrubbed] with "Case #7717413" in the subject line and provide the details below.

 

Your full name:

Contact number:

Email:

Full property address:

Residential or business?:

 

Thank you,

 

Melissa

Social Media Manager

(edited)

New Member

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3 Messages

9 m ago

Nancy, I don’t feel comfortable posting my full name and address on a public website (even though the post is private). Please provide me with an email address and I will verify this information ASAP.

New Member

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3 Messages

9 m ago

Thank you Melissa. I have emailed the information to the email you provided.

Administrator

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19.4K Messages

9 m ago

Hi @JennaRF,

 

We received your email. You have reached out to the business team. I'm getting you in contact with our residential team, so they can better assist you. Please allow them some time to receive your case and contact you.

 

Thank you,

Laura G.

Business Social Media Manager

Administrator

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19.4K Messages

3 d ago

Hello @TLRees,
Thank you for your recent posting. We appreciate your participation within the Business Community. I would be happy to help. In order for me to locate an engineer in your area, I will need to verify some information. Please respond with the following details as I have marked this post private:

• Full Name:
• Business or Residential:
• Complete Address of Project:
• Contact #:
• Email address:


Thank you,
Aayush
AT&T Social Media

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