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Contributor
Hello
i want to unlock my iphone that currently locked to at&t network, but when i put the imei number on the unlocking form, i get message error: Looks like the IMEI number you entered doesn’t match an AT&T device. Try entering it again. Dial *#06# on your mobile phone to make sure you have the right IMEI.
the imei number is correct and the phone is locked to at&t network
Thank you
ATTBusinessForums
Administrator
•
26.1K Messages
4 years ago
Hello @chrisneyo
I''m very sorry to hear that you are having trouble unlocking your device. Are you submitting your request on our online form here: https://soc.att.com/2L1a5eD
If so, please send us a private message with by clicking here and be sure to include the details so I can help with your request. I'll be standing by,
Alexis
AT&T Social Media Manager
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