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j_wilson
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Fri, Jan 14, 2022 12:21 PM

Edit an order with AT&T Workforce Manager

I’m working on some orders in AT&T Workforce Manager. In reviewing two of the orders, I realized that I entered the wrong phone number for the client. Does anyone know how I can update that?

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Official Solution

j_wilson

Employee

 • 

2.5K Messages

2 d ago

You can make changes to an order by logging into AT&T Workforce Manager and then clicking on History in the menu on the left. You can then click on the Order history. The list of orders displays, and you can click on the View link to the left of the desired order. The order’s details display, and you can make the desired changes. Take a look at our tutorial “Edit an order with AT&T Workforce Manager” for step-by-step instructions. You can also visit asecare.att.com to see more tutorials on managing orders in AT&T Workforce Manager.

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