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j_wilson
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Fri, May 13, 2022 2:04 PM

Find an order with a username in AT&T Workforce Manager

We are looking to close out our cases from last year, and I’m looking for information on some of the orders that my managers completed. Does anyone know if AT&T Workforce Manager has a way to look up orders by who made them?

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Official Solution

j_wilson

Employee

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2.7K Messages

15 d مضت

Yes, you can use the Order History report and search by user in AT&T Workforce Manager. To do so, log in and then clock on History in the menu on the left. Next, click on Order History and click on the dropdown under “Users”. Select the desired user and then use the controls to set the desired timeframe. You can then click on the Find orders button. Check out our tutorial “Run an Order History search by user with AT&T Workforce Manager” for step-by-step instructions. You can also visit asecare.att.com to see tutorials on the other Order History report filters in AT&T Workforce Manager.

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