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Employee

Employee

 • 

3.5K Messages

Thursday, October 29th, 2020 11:31 AM

AT&T Office@Hand Outbound Caller ID

I’m looking to make changes to what displays when my agents place calls in our AT&T Office@hand account. I’m not sure if I’m able to make the change. Does anyone know what permissions I need to update that?

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Official Solution

Employee

 • 

3.5K Messages

3 years ago

The caller ID settings in AT&T Office@Hand can be made by:

  • A Phone System Administrator

  • A Super Administrator

  • A Custom Roles with access to Phone System > Company Numbers & Info

Check out our tutorial “Caller ID – Outbound Caller ID Overview | AT&T Office@Hand Article #3791” for more information. You can also visit asecare.att.com to see more tutorials on using the Android application.

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