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Thu, Sep 22, 2022 7:49 AM

Business Attendant- code 400 error

I added business attendant to my account. I have been unable to use because of the error 400 code. This has been going on over three weeks now. AT&T has been less than helpful when I call no one seems to even know what business attendant is and puts in a ticket but the issue has never been resolved. Short of cancelling and finding something else to use. Any suggestions?  

Administrator

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23.6K Messages

8 d مضت

Hi there @mwelch9876,
We want to help. Let’s meet in a Direct Message on this. Please check your Direct Message Inbox (it’s the chat icon next to the bell icon in the upper right corner of the forums).

Dodley
AT&T Business Social Media.

New Member

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3 Messages

8 d مضت

I am having the same issues!!! over the past two weeks I have spent +12 hours on the phone with them. today they said they would call me back at 11 and NO CALL from anyone. I am about to cancel everything. 

New Member

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2 Messages

8 d مضت

I have spent many many hours on the phone as well. I had one person read the user guide to me! So frustrating! I want to cancel too because no one I have gotten on the phone even knows what business attendant is and I have spoken to so many people I have lost count. The issue has not been resolved in over three weeks! 

(edited)

Administrator

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23.6K Messages

8 d مضت

Hi there,
We want to help. Let’s meet in a Direct Message on this. Please check your Direct Message Inbox (it’s the chat icon next to the bell icon in the upper right corner of the forums).

Antwan
AT&T Business Social Media

New Member

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3 Messages

8 d مضت

Same here. I am so tired of calling and getting the same run around. I have to spend 40 mins with some new person trying to fix it and then they cant so they say a different person needs to help but the only way to get that help is if they call me back and then they never call back. right now i have been on the phone for an hour and no progress at all.  i am just going to cancel.  what about you. I am sure we are not the only people who have this issue

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