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Employee

Employee

 • 

3.4K Messages

Friday, May 12th, 2023 11:32 AM

Change a user’s password in the AT&T Office@Hand mobile application

I'm in an all-day meeting and had one of my users ask that I reset their AT&T Office@Hand password. Unfortunately, I'm unable to return to my system, and I wanted to see if resetting the password from my phone is possible. Does anyone know?

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Official Solution

Employee

 • 

3.4K Messages

10 months ago

Yes, the AT&T Office@Hand mobile application allows you to reset user passwords if you are an administrator. First, open the application, tap your profile icon, and then tap Phone System. Then, tap Users and select the desired user from the list. Next, tap on User Info and then User password. Check out our tutorial “Mobile app – Reset or Change Password | AT&T Office@Hand Article #2973” for step-by-step instructions. You can also visit asecare.att.com for more tutorials on managing user settings in the AT&T Office@Hand mobile application.

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