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Employee

Employee

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3.4K Messages

Friday, October 9th, 2020 11:21 AM

Change the Call Recording settings in AT&T Office@Hand

I was added to our AT&T Office@Hand account as an administrator. My manager asked me to go in and double-check that we are recording our sales calls. Does anyone know where I need to go to check that?

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Official Solution

Employee

 • 

3.4K Messages

3 years ago

The automatic Call Recording settings for AT&T Office@Hand can be accessed by, click on Phone System. Then on Auto-Receptionist in the menu on the left. Click on the General Settings tab and then expand the Call Recording section. See our tutorial “Call Recordings Settings via your online account | AT&T Office@Hand Article #2588” for more information and related articles. You can also visit asecare.att.com to see more tutorials on the recording settings available for AT&T Office@Hand.

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