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j_wilson

Employee

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1.8K Messages

Fri, Mar 13, 2020 11:29 AM

Check shipping status in AT&T Office@Hand

I’m responsible for my companies AT&T Office@Hand account. I ordered some new hardware, as we are always adding team members. I’m hoping that there is a way to check my order status. Does anyone know if I can see that in the system?

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

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Accepted Solution

j_wilson

Employee

 • 

1.8K Messages

3 months ago

Yes, AT&T Office@Hand allows you to see your order’s status. To check the shipping statutes, log into your AT&T Office@Hand account and navigate to the Admin portal. Click on click "Phones & Devices" under "Phone System". Click on the tab for the type of phone you ordered. Hover over the desired device and click on the “Check Progress” to the right. Please see our tutorial “Check Shipping Status – Ordered Phones | AT&T Office@Hand Article #8372” for more information. You can also visit asecare.att.com to see more “How To” tutorials and videos.

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*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.