Employee
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3.4K Messages
Community How-to: Reply to a Private Message
Reply to a Private Message in the Advanced Solutions Care Forum
NOTE: This example uses Internet Explorer. Your experience may vary if you are using a different browser.
1. Click Sign In.
2. Click in the box to the right of “Login name”, and enter your login.
3. Click in the box to the right of “Password”, and enter your password.
4. Click Sign In.
5. Click the Envelope icon .
6. Click the "subject" of the message to which you would like to reply.
7. Click Reply.
8. Click in the field under “Message Body”, and enter your message.
9. Click Send Message.
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phuongpd
New Member
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6 Messages
2 years ago
Hello,
I don't see the envelope icon anywhere. Basically, I received a private message from AT&T responding to my post, but I don't know how to reply to that private message. Please help. Thank you.
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