Employee
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3.5K Messages
Create a message-only extension in AT&T Office@Hand
I was browsing some of the documentation for our AT&T Office@Hand account, and I remember seeing an item that said that you could create an extension that directs the caller to voicemail. Does anyone know if thats possible?
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Accepted Solution
j_wilson
Employee
•
3.5K Messages
4 years ago
Yes, AT&T Office@Hand allows you to configure a “Message-Only” extension that sends callers directly to a voicemail message. To configure a message-only extension, log into your account, and then click on the “Phone System” tab. Click on “Groups” in the menu on the left, and then on the “Others” tab. A dropdown populates under “others”. Click on it and then click on “New Message-Only Extension”. See our tutorial “Extensions – Create and Set up Extensions | Admin | AT&T Office@Hand Article #2644” for more information on using the texting feature in the desktop application. You can also visit asecare.att.com to see more “How To” tutorials and videos.
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