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laney413's profile

Contributor

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2 Messages

Thursday, November 9th, 2017 1:48 PM

Mcafee Antivirus protection

I switched from a personal account with my internet service to Business internet.  Since I switched my Mcafee antivirus protection is not working.  Does AT&T have the Mcafee antivirus protection available to their business customers?  Can you send me a link if you do so I can download it?

 

Thanks you

Accepted Solution

Official Solution

Administrator

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26.2K Messages

6 years ago

Hello @laney413,


Thank you for reaching out to us here on the Business Community. We will be happy to assist you. Please go here to learn more about our AT&T Internet Security Suite: http://go.att.com/9ecc7450


Please note: Once you click on the download link you will need to log into your account.


Let us know if you have any other questions.


Thank you for your business!

Laura G.

Social Media Manager

Contributor

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1 Message

6 years ago

Im not able to log into my account using my user ID [xxxx] and password to download Mcaffe Security Suite. Please advise

Administrator

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26.2K Messages

6 years ago

Hello@dorothyberry,


Is that your AT&T account login?

Please confirm.

Thanks,

Nancy

Social Media Manager

Contributor

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1 Message

6 years ago

I can't download McAfee on my Mac - it tells me my OS is incompatible, but I've got all the right versions of things.  What's the issue?

Contributor

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2 Messages

6 years ago

FYI

The free Macafee anti-virus is not available to you if you have the business internet.  You can pay for it monthly but it's not free!

Administrator

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26.2K Messages

6 years ago

Hello @jules623,


Thank you for your recent posting. We appreciate your participation within the Business Community. I'm sorry to read about the issues with your Mac. I'll be more than happy to take a look at this for you so we can be of some help. Please send me a private message by clicking here (http://go.att.com/d1f37cda) and be sure to include the following details so I can help:


Name:
Account Name:
Address:
Account Details:
Contact Number:
Email:


Thank you,

Lisa

Social Media Manager 

Contributor

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2 Messages

6 years ago

I am trying to re-install McAfee becuase my computer needed to be reset.

I have down loaded it but it will not install. I get a message saying You must restart in order to install McAfee products. I restared but it still will not install

Can you tell me what I am doing wrong?

Contributor

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1 Message

6 years ago

You guys are unable to process now

Not finding what you're looking for?