
New Member
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4 Messages
My Client's website is being marked as malware and blocked
I'm having an issue that I'm seeing listed in several other tickets on this forum. My client is a large, reputable e-comm site. We just changed their URL to better match their branding and now AT&T customers are getting a message the the site has malware and is being blocked.
Please let me know what the solution is to get our site whitelisted.
Thank you
ATTBusinessForums
Administrator
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25.8K Messages
1 year ago
Hello @rtsconsulting,
Thank you for your recent posting, we appreciate your participation within the Business Community. I'll be more than happy to take a look at this for you so we can get things back on track. I have marked our conversation as private so that I can get a few more details to further assist you. Please reply with the following information:
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Antwan
AT&T Business Social Media
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Anjuli23
New Member
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1 Message
1 year ago
I am having the same issue with my e-commerce site hosted on Shopify. Our site is showing up as blocked for ATT wifi customers. Can you help?
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ATTBusinessForums
Administrator
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25.8K Messages
1 year ago
Hi there @Anjuli23,
We want to help. Let’s meet in a Direct Message on this. Please check your Direct Message Inbox (it’s the chat icon next to the bell icon in the upper right corner of the forums).
Dodley
AT&T Business Social Media.
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EZToUseSupport
New Member
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1 Message
1 year ago
I am having the same issue with one of out client sites. It is being blocked on with the message "Malware page blocked for your security." What would be the proper steps to get this site reviewed and the block lifted?
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ATTBusinessForums
Administrator
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25.8K Messages
1 year ago
Hi @EZToUseSupport,
We want to help. Let’s meet in a Direct Message on this. Please check your Direct Message Inbox (it’s the chat icon next to the bell icon in the upper right corner of the forums).
Kimberly
AT&T Business Social Media
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rminkus
New Member
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1 Message
9 months ago
I am having the same issue with a client site and would like to understand how the issue can be corrected.
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ATTBusinessForums
Administrator
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25.8K Messages
9 months ago
Hi @rminkus,
We want to help. Let’s meet in a Direct Message on this. Please check your Direct Message Inbox (it’s the chat icon next to the bell icon in the upper right corner of the forums).
Viktor
AT&T Business Social Media
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papillonpress
New Member
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1 Message
8 months ago
I'm having the same issue at my domain, it's being blocked but has never had issues before. What can I do to remedy this?
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ATTBusinessForums
Administrator
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25.8K Messages
8 months ago
Hi @papillonpress,
We want to help. Let’s meet in a Direct Message on this. Please check your Direct Message Inbox (it’s the chat icon next to the bell icon in the upper right corner of the forums).
Shad
AT&T Business Social Media
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janniehuang
1 Message
13 days ago
Hi there. I'm also having the same issue on a client's website. Can you help?
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ATTBusinessForums
Administrator
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25.8K Messages
13 days ago
Hi @janniehuang,
We want to help. Let’s meet in a Direct Message on this. Please check your Direct Message Inbox (it’s the chat icon next to the bell icon in the upper right corner of the forums).
Viktor
AT&T Business Social Media
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