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Employee

Employee

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3.5K Messages

Friday, June 26th, 2020 11:15 AM

On-Demand Call Recording in AT&T Office@Hand

I know that AT&T Office@Hand from AT&T allows you to record calls. I’m looking to change the recording that plays notifying callers that the call will be recorded. Does anyone know where I need to go to do that?

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Accepted Solution

Employee

 • 

3.5K Messages

4 years ago

To edit the recording announcement in AT&T Office@Hand log in, and click on the Phone System tab. Click on Auto-Receptionist in the menu on the left and then click on the Call Recording tab. Click on Edit under “On-Demand Call Recording” and the recording options display. Check out our tutorial “On-Demand Call Recording | Admin | AT&T Office@Hand Article #4024” for more information. You can also visit asecare.att.com to see more “How To” tutorials on managing and using AT&T Office@Hand.

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