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Employee

Employee

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3.5K Messages

Friday, January 24th, 2020 12:27 PM

View Interactive Voice Response in the AT&T Office@Hnad desktop application

I’m looking for information on the auto-reply options available in AT&T Office@Hand desktop application. Does anyone know where I can go to get information?

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Employee

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3.5K Messages

4 years ago

The AT&T Office@Hand desktop application includes an Interactive Voice Response. This option allows you to decline calls which will then provide the caller with an IVR of options. Calls have an option to notify you if their call is urgent. Take a look at our tutorial “Display Interactive Voice Response | AT&T Office@Hand Desktop App Article #8761” for more. You can also visit asecare.att.com to see more “How To” tutorials and videos.

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