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1 Message

Fri, Oct 4, 2019 8:01 PM

Are business phones eligible for AT&T Protect Advantage?

I have a mobile phone where my employer pays the monthly service, yet I am responsible for the hardware costs (mobile phone itself). It is officially enrolled in the Premier Business program. However, I am not sure how to add mobile phone insurance to the device for breakage or lost/stolen situations. Is this phone eligible for Protect Advantage or other mobile phone insurance?


Brand User



6.9K Messages

4 months ago

Hello @Mike-Ro-Phone,


Thank you for your recent posting.  We appreciate your participation within the Business Community.  I would be happy to help.  In order for me to research your issue, I will need to verify some information.  Please send me a private message by clicking here:

And include the following details:                                                                                           

  • Full Name:
  • Business Name on Account:
  • Wireless #:
  • Email address:


Thank you,


AT&T Social Media Manager

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