Contributor
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2 Messages
Business landline repair
I have an URGENT need to talk to someone at AT&T regarding a business landline repair. I have no dial tone on my phone, and this phone is used to process credit card purchases at my retail store. My store will be very, very busy over the Memorial Day holiday, and I have an
URGENT need to repair the phone for credit card transactions. Your automated system said it will take a week to repair. I NEED THIS PHONE WORKING FOR THE MEMORIAL DAY HOLIDAY. CAN YOU PLEASE FIND SOME HUMAN BEING THAT WILL HELP???
ATTBusinessForums
Administrator
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26.2K Messages
6 years ago
Hello @yreniw,
Thank you for your recent posting. We appreciate your participation within the Business Community. I'm sorry to read about the issues with your service. I'll be more than happy to take a look at this for you so we can get things back on track. Please send me a private message by clicking here (https://soc.att.com/2LuQulg) and be sure to include the following details so I can help:
Business Name:
Account Details:
Contact Name:
Contact Number:
Email Address:
Thank you,
Lisa
Social Media Manager
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yreniw
Contributor
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2 Messages
6 years ago
PERDIDO VINEYARDS
MARIANNE E
URGENT NEED FOR REPAIR TO BUSINESS LAND LINE, IN ORDER TO
PROCESS CREDIT CARD PURCHASES OVER MEMORIAL DAY HOLIDAY WEEKEND. LOSS OF
PHONE WILL RESULT IN SIGNIFICANT LOSS OF REVENUE OVER HOLIDAY WEEKEND.
PLEASE HELP EXPEDITE REPAIR. THANK YOU.
MARIANNE E[edited for privacy – please do not post personal information]
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ATTBusinessForums
Administrator
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26.2K Messages
6 years ago
Hey @yreniw!
Thank you for your continued patience as we are still looking further into this for you and getting you to the right department to get this issue resolved ASAP!
Hope your day is going well!
Jackie, AT&T Community Specialist
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Starstream2008
New Member
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1 Message
4 years ago
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