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New Member

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1 Message

Thursday, April 2nd, 2020 6:34 PM

Business phone lines caller ID appearing as "Potential Spam" to my customers.

Over the last two days when calling customers our caller ID displays "Potential Spam". I have reached out to ATT and NO ONE can seem to help. Or seems to care to help. Either way.

Administrator

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26.2K Messages

4 years ago

Hello @ lisaprentiss,

 

Thank you for your recent posting.  We appreciate your participation within the Business Community.  I would be happy to help.  In order for me to research your issue, I will need to verify some information.  Please send an e-mail to: [scrubbed] with the following details and in the subject line please reference your Case#7300600

 

·        Full Name:

·        Business Name on Account: 

·        Phone number associated with the account: 

·        Preferred Contact #: 

·        Email address: 

·        What type of service (Uverse, DSL, Landline, Wireless): 

·        Description of Issue:

 

Thank you,

Nancy 

AT&T Social Media Manager 

(edited)

Administrator

 • 

26.2K Messages

4 years ago

Hello @ lisaprentiss,

 

I am just sending a follow up as we have not heard back from you.  If you still need assistance, please send us an e-mail with the requested information to: [scrubbed] with the details and in the subject line please reference your Case#7300600.

 

Thank you,

Nancy

(edited)

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