New Member
•
3 Messages
Damaged irrigation system
AT&T performed some work on our grass and as a result damaged our irrigation system. We found out about this problem later on because our irrigation system is working at night. Once noticed I informed AT&T about this damage. Claim number 2008000089. It took me about a week to reach someone to open the claim. Eventually this miracle had happened and I was promised to be contacted by Sedgwick company within 48 hours. This company never called us and can’t be reached. Meanwhile we will have to make the repair by ourselves. Shame on you AT&T. More than that, we initially thought the damaged was made by google fiber and called them. They were here the next day to assess the situation and to discover that this cable belongs to AT&T. We will just move to them. Enough to deal with AT&T. That’s not the first time we had a similar issue. What a frustration even to reach them out!!!
© 2024 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T intellectual property and/or AT&T affiliated companies. All other marks are the property of their respective owners.
ATTBusinessForums
Administrator
•
26.2K Messages
4 years ago
Hello
Thank you for your recent posting. We appreciate your participation within the Business Community. We will be happy to help yPolitr
Politrou with your request. Please email us @BizForums@att.com and include the Case number #8073611 in the subject line.
And include the following details:
Your Full Name::
Property Address:
Preferred Contact #:
Email:
Thank you,
Kathy V.
Social Media Manager
0
0
Politr
New Member
•
3 Messages
4 years ago
Here is the picture of the broken pipe
0
0
ATTBusinessForums
Administrator
•
26.2K Messages
4 years ago
Hey @Politr,
We are here to help with your inquiry on your damage claim. You will need to reach out to a Risk Assessment team. You can reach them at 855.365.4976, Mon - Fri between 8 am and 4:30 pm CT.
Thank you for choosing AT&T and stay safe.
Max, AT&T Community Specialist
0
0
Politr
New Member
•
3 Messages
4 years ago
I have reached out already to a Risk Assesnent team. Nothing moved. Nobody came the system is still not functioning. There is no need to reach out to any one. You didn’t ask for my permission to come and work on my property. You can do exactly the same thing you did before which is to come and this time to fix the damage you made.
0
0