Contributor
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1 Message
filing compliants
att as a whole customer service wise is trash, i called and was bounced around bounced around and when i informed a superviors of a csr's conversation with me the "super" brushed it off and said "i'll get you to the area you need" no concern with my feeling how i was treated nothing, then when i brought this to her attention she ignored and kept talking. i informed her i would report her lack of supervision on her part (she still didnt care) , she transferred my call to the automated teller without a care after me asking her not to cause i was already being bounced around..
great way to take care of your business accounts
rep: Charie CP247C
super: Renee RK509Q
TOLD ME TO GO AHEAD AND COMPLAIN .. THEY HAVE NO CARE FOR THIS COMPANY OR CUSTOMERS.. THROW THE WHOLE COMPANY AWAY..
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ATTBusinessForums
Administrator
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26.2K Messages
6 years ago
Hello @ALEXISSF,
Thank you for your recent posting. We appreciate your participation within the Business Community. I'm sorry to read about your experience. I'll be more than happy to be of some help for your concerns. Please send me a private message by clicking here (http://go.att.com/f9891778) and be sure to include the following details so I can help:
o Account Name:
o Contact Name:
o Callback Number:
o E-mail:
o Account Number:
o Brief description of issue:
Thank you,
Lisa
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