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Monday, November 2nd, 2020 8:59 PM
Looking for HECI code
I have a 4A fan unit/assembly with AT&T Digital Equipment Tracking code DET-000H-S9F2 and identification of ATT-TEL-CO-JA-000-003-443. I'm attempting to discern the 7-digit or 10-digit HECI code associated with the part to proceed with its return.
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3 years ago
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ATTBusinessForums
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26.2K Messages
3 years ago
Hi LeachIN2020
Thank you for your recent posting and we appreciate your participation within the Business Community. I'll be more than happy to take a look at this for you. I have marked our conversation as private so that I can get a few more details on your request so we can assist you further. Please respond with the following information to get started:
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Veronica
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ATTBusinessForums
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26.2K Messages
3 years ago
Hi LeachIN2020,
Please utilize your internal resources for assistance on this request.
Thank you,
Alexis AT&T Social Media Manager
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LeachIN2020
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3 Messages
3 years ago
Unfortunately the internal resources of the ECI Catalog is not able to generate the information needed. Is there a system, website, or database that I can input the DET or ATT-TEL-CO code into that can provide me the HECI number associated with the part?
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