New Member
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4 Messages
my phone# was working then phone updated software, now SIM card error “SIM Not Provisioned MM 2” .
my phone# was working then phone updated software, now SIM card error “SIM Not Provisioned MM 2” .
CCID-SIM= I have it .
IEMI= I have it .
Samsung S10E work cellphone (model# SM-G970U )
What should I do?
Thanks.
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Accepted Solution
eric_at_siemens
New Member
•
4 Messages
4 years ago
This case can be closed. Now I inserted the new-SIM card that came with my replacement phone, then my old phone# started working ok. Previously I was using my old-SIM and it worked for a week but then ceased working - now this issue is resolved. Thanks.
(edited)
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ATTBusinessForums
Administrator
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26.2K Messages
4 years ago
Hello @eric_at_siemens
Thank you for your recent posting. We appreciate your participation within the Business Community.Sorry to hear about your service issue. I will be glad to look into this for you. I will mark the message private to gather some details so we can assist you.
Business Name:
Account Details:
Contact Name:
Contact Number:
Email Address:
Thank you,
Lisa
Social Media Manager
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eric_at_siemens
New Member
•
4 Messages
4 years ago
FULL NAME: ERIC scrubbed.
WIRELESS NUMBER: 240-scrubbed
ALTERNATE NUMBER: 1-scrubbed
EMAIL: [email scrubbed]
IEMI: scrubbed
BELOW DATA FROM PREMIER:
Account Name:SIEMENS
Account Number:287237998232
...
.
(edited)
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ATTBusinessForums
Administrator
•
26.2K Messages
4 years ago
Hello @eric_at_siemens
We did not hear back from you with any additional info. If you need further assistance please provide us with the detail so we can be of some help. Thank you, Lisa
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eric_at_siemens
New Member
•
4 Messages
4 years ago
This case can be closed. Now I inserted the new-SIM card that came with my replacement phone, then my old phone# started working ok. Previously I was using my old-SIM and it worked for a week but then ceased working - now this issue is resolved. Thanks.
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0