Risk Management Claim

Hello @littlej40,

Thank you for your recent posting.  We appreciate your participation within the Business Community.  I would be happy to help.  In order for me to research your issue, I will need to verify some information.  Please send me a private message by clicking here: https://soc.att.com/2MbulMQ

And include the following details:                                                                                           

• Full Name:
• Business Name on Account:
• Address:
• Phone number associated with the account:
• Preferred Contact #:
• Email address:

Thank you,

Nancy

AT&T Social Media Manager

I am looking to file a claim for damages to the City of Goldsboro cable lines. Please contact me direct at [email scrubbed]

Hello OnoratoMiami2020

Thank you for your recent posting. We appreciate your participation within the Business Community. We will be happy to help you with your request. Please email us @BizForums@att.com and include the Case number #8054593  in the subject line.

And include the following details:

Your Full Name::
Project Address:
Residential/Business::
Preferred Contact #:
Email:

Thank you,
Kathy V.
Social Media Manager

I am asking you to send the email with your personal information to get you the assistance needed.

Hello. I have sent an email to [email scrubbed] with the information requested. Hope this is correct.

Thanks again.

Thank you for those details. I am engaging a partner team to reach out to you. Please stand by.

Att digital is in my neighborhood installing underground cable and they damaged my property, Att gave me the number 855-3654977 but it does not connect.

I recently made a claim for damage to my car from a trench that at&t made across a road. Was told my claim was started and someone would be calling. I haven't received a call or email in a week now. I had to pay 2700 out of my pocket to get my car fixed so I can drive to work which is a 4hr daily drive. I'm furious and thinking of canceling my at&t cellular and satellite services because this is unacceptable 

Hi @Biggrich,
We want to help. Let’s meet in a Direct Message on this. Please check your Direct Message Inbox (it’s the chat icon next to the bell icon in the upper right corner of the forums).

Shad
AT&T Business Social Media

Hello this is Richard Long im writing this because I'm frustrated with the outcome of a claim i have with sedgwick about the dame to my rims and tires from a month ago. The claim person only response when I do the survey on how my claim is being handled. When she does respond its a pointing the finger about how she's waiting on a response from at&t. 

I'm still waiting on sedgwick to finish my claim. This has been going on for a month with little or no response from my adjuster. She only replies when I send a survey in on her performance.  I sent her everything she asked for and she keeps saying she's waiting on at&t. I already had to replace my own rims and tires and take 2700 out of my family income because I couldn't wait because I have to drive 2hrs for work everyday. This is very frustrating seeing that when all my at&t bills are do I quickly get a phone call if I'm late paying

Hello @Biggrich,

I'm very sorry to hear about your experience. AT&T's claims are handled through Sedgwick, our claims administrator. If you need to track an existing claim-you can reach the Claim Center at 855-365-4976. You can also create a login online here: http://sm.att.com/6bde0a66 to check status as well. The claims examiner will generally contact you within 3-5 business days to discuss the report and get additional information if needed.

Kim
AT&T Business Social Media