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1 Message

Monday, March 16th, 2020 6:28 PM

Slow traffic site to site

We have a 500/500 circuit with a NVG595 Fiber Business Gateway and multiple VPNs going over it. Each VPN is set up to connect to one of of our other sites. Basic internet traffic that is not going across the VPN works OK but any traffic that goes site to site can range from 3MB/s to under 1MB/s . We have been troubleshooting with phone support but have not been able to get anywhere. We had an issue before where we had a bad SFP in our NVG595 Fiber Business Gateway and that was because out network kept dropping in and out. This time because they do not see any issues troubleshooting stops at the phone.

Administrator

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26.2K Messages

4 years ago

Hello @bhillard,

 

Thank you for your recent posting. We appreciate your participation within the Business Community. We will be happy to help you. Please email me at B[email scrubbed] and include the Case number 7198556 in the subject line. 


And include the following details:

Your full name:

Business Name:

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Description of Issue:

 

Thank you,

Laura G.
Social Media Manager

 

(edited)

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