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Contributor

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1 Message

Tue, Sep 25, 2018 2:15 PM

Voicemail not picking up

We've had issues with our voicemail never picking up for the last couple weeks. Our office phone just rings and rings and then after about three minutes, there's a beep and then dial tone. When I call our voicemail, it appears everything is in working order. It says we're using a personal greeting and I'm able to listen to the greeting, but it never clicks on.

 

Any help would be greatly appreciated! 

Thank you!

Responses

Brand User

Administrator

 • 

6.5K Messages

2 years ago

Hello @MillerChiro,

 

Thank you for your recent posting. We appreciate your participation within the Business Community. I'm sorry to read about the issues with your voicemail. I'll be more than happy to take a look at this for you so we can get things back on track. Please send me a private message by clicking here (https://soc.att.com/2Q4dJ7m) and be sure to include the following details so I can help:

 

Business Name:

Account Details:

Contact Name:

Contact Number:

Email Address:

 

 

Thank you,

Lisa

Social Media Manager

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.