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j_wilson

Employee

 • 

1.8K Messages

Fri, Nov 9, 2018 12:23 PM

Active an AT&T Message Archiving user

I had a few users return from leave. Before they left my co-worker deactivated their AT&T Message Archiving accounts. How do I reinstate them?

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

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j_wilson

Employee

 • 

1.8K Messages

a year ago

AT&T Message Archiving users can be activated by accessing the User’s list. To access the list, click on “Administration” in the menu to the left of the home page. Click on “User Management”. The user list displays and you can click on “Edit” to the left of the desired user. Click on the “Active” button and then on “Save User”. Check out our tutorial “Changing a user to an active status in the AT&T Message Archiving portal” for more information. You can also visit asecare.att.com to see more “How To” tutorials and videos.

 

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*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.