Employee
•
3.5K Messages
Adding an Auto Reply using the AT&T Landline Texting
My manager asked me to investigate the settings available for AT&T Landline Texting. For example, is it possible to have a message go out to customers if they reach out to us while our office is closed (after hours, holidays, etc.)?
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
© 2024 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T intellectual property and/or AT&T affiliated companies. All other marks are the property of their respective owners.
Accepted Solution
j_wilson
Employee
•
3.5K Messages
4 years ago
Yes, AT&T Landline Texting includes an Auto-Reply feature that allows you to set scheduled messages for customers that message after hours, or during holidays. To create an auto-reply, click on Auto Reply On near the top of the page. The list of configured auto-reply messages displays, click on the + ADD button. See at our tutorial “Adding an Auto Reply using the AT&T Landline Texting web application” for step-by-step instructions. You can also visit asecare.att.com to see more “How To” tutorials and videos.
Join the discussion and share how you use AT&T Landline Texting or any other Advanced Solutions products to improve your business. Give us product feedback and share suggestions and tips with other users.
0
0