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j_wilson

Employee

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1.9K Messages

Fri, Jun 26, 2020 11:17 AM

Adding an Auto Reply using the AT&T Landline Texting

My manager asked me to investigate the settings available for AT&T Landline Texting. For example, is it possible to have a message go out to customers if they reach out to us while our office is closed (after hours, holidays, etc.)?

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

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Accepted Solution

j_wilson

Employee

 • 

1.9K Messages

a month ago

Yes, AT&T Landline Texting includes an Auto-Reply feature that allows you to set scheduled messages for customers that message after hours, or during holidays. To create an auto-reply, click on Auto Reply On near the top of the page. The list of configured auto-reply messages displays, click on the + ADD button. See at our tutorial “Adding an Auto Reply using the AT&T Landline Texting web application” for step-by-step instructions. You can also visit asecare.att.com to see more “How To” tutorials and videos.

Join the discussion and share how you use AT&T Landline Texting or any other Advanced Solutions products to improve your business. Give us product feedback and share suggestions and tips with other users.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

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