New Member
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9 Messages
blocked emails
out of frustration, attempting to contact here. I have been emailing abuse_rbl@abuse-att.net for a couple weeks with no resolve or response. our domain homeschooldiploma.com has been blocked for a couple weeks. we are in the middle of our busy season and are probably sending 1000 emails a day from our site. att.net (bellsouth, sbcglobal, etc) are being blocked. that is the only block! we are not having any other issues with any other domains. oddly, yahoo.com is not being blocked, I thought that was part of the group. please email me at [email scrubbed] with any info or questions.
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homeschooldiplomait
New Member
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9 Messages
11 months ago
It appears that emails are finally flowing from us to you! thank you to anyone involved!
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ATTBusinessForums
Administrator
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26.2K Messages
11 months ago
Hi there,
We want to help. Let’s meet in a Direct Message on this. Please check your Direct Message Inbox (it’s the chat icon next to the bell icon in the upper right corner of the forums).
Alexis
AT&T Business Social Media
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homeschooldiplomait
New Member
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9 Messages
11 months ago
so i'm still waiting for a response...
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ATTBusinessForums
Administrator
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26.2K Messages
11 months ago
Hello, sorry for the delay. I have asked my team for an update.
Lisa
AT&T Business Social Media
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ATTBusinessForums
Administrator
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26.2K Messages
11 months ago
Hello,
Please test out the site and let us know if it unblocked.
This one was unblocked on 5/3 per mailto:hello@homeschooldiploma.com.
Lisa
AT&T Business Social Media
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homeschooldiplomait
New Member
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9 Messages
11 months ago
thanks Lisa for looking into this. We did have one email blocked last night at 7:08:
A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:
*******@sbcglobal.net
host ff-ip4-mx-vip2.prodigy.net [144.160.159.22]
SMTP error from remote mail server after MAIL FROM:< [email scrubbed]>:
553 5.3.0 flph829 DNSBL:ATTRBL 521< 173.199.145.61 >_is_blocked.For assistance forward this error to abuse_rbl@abuse-att.net
Action: failed
Final-Recipient: rfc822; ********@sbcglobal.net
Status: 5.0.0
Remote-MTA: dns; ff-ip4-mx-vip2.prodigy.net
Diagnostic-Code: smtp; 553 5.3.0 flph829 DNSBL:ATTRBL 521< 173.199.145.61 >_is_blocked.For assistance forward this error to abuse_rbl@abuse-att.net
(edited)
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ATTBusinessForums
Administrator
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26.2K Messages
11 months ago
Hello, I will share this information with the team to check on this for you.
Lisa
AT&T Business Social Media
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ATTBusinessForums
Administrator
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26.2K Messages
11 months ago
Hello, my team wants the following. That was 7:08 in what time zone?
Lisa
AT&T Business Social Media
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homeschooldiplomait
New Member
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9 Messages
11 months ago
Central.
Here is a listing from today's bounces:
***********************************************************************************************
12:39
A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:
host ff-ip4-mx-vip2.prodigy.net [144.160.159.22]
SMTP error from remote mail server after MAIL FROM:< [email scrubbed]>:
553 5.3.0 flph830 DNSBL:ATTRBL 521< 173.199.145.61 >_is_blocked.For assistance forward this error to abuse_rbl@abuse-att.net
Action: failed
Final-Recipient: rfc822; @bellsouth.net
Status: 5.0.0
Remote-MTA: dns; ff-ip4-mx-vip2.prodigy.net
Diagnostic-Code: smtp; 553 5.3.0 flph830 DNSBL:ATTRBL 521< 173.199.145.61 >_is_blocked.For assistance forward this error to abuse_rbl@abuse-att.net
A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:
@sbcglobal.net
host ff-ip4-mx-vip1.prodigy.net [144.160.159.21]
SMTP error from remote mail server after MAIL FROM:< [email scrubbed]>:
553 5.3.0 flpd571 DNSBL:ATTRBL 521< 173.199.145.61 >_is_blocked.For assistance forward this error to abuse_rbl@abuse-att.net
Action: failed
Final-Recipient: rfc822; @sbcglobal.net
Status: 5.0.0
Remote-MTA: dns; ff-ip4-mx-vip1.prodigy.net
Diagnostic-Code: smtp; 553 5.3.0 flpd571 DNSBL:ATTRBL 521< 173.199.145.61 >_is_blocked.For assistance forward this error to abuse_rbl@abuse-att.net
A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:
@att.net
host ff-ip4-mx-vip1.prodigy.net [144.160.159.21]
SMTP error from remote mail server after MAIL FROM:< [email scrubbed]>:
553 5.3.0 flph827 DNSBL:ATTRBL 521< 173.199.145.61 >_is_blocked.For assistance forward this error to abuse_rbl@abuse-att.net
Action: failed
Final-Recipient: rfc822; @att.net
Status: 5.0.0
Remote-MTA: dns; ff-ip4-mx-vip1.prodigy.net
Diagnostic-Code: smtp; 553 5.3.0 flph827 DNSBL:ATTRBL 521< 173.199.145.61 >_is_blocked.For assistance forward this error to abuse_rbl@abuse-att.net
A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:
@sbcglobal.net
host ff-ip4-mx-vip1.prodigy.net [144.160.159.21]
SMTP error from remote mail server after MAIL FROM:< [email scrubbed]>:
553 5.3.0 flph823 DNSBL:ATTRBL 521< 173.199.145.61 >_is_blocked.For assistance forward this error to abuse_rbl@abuse-att.net
Action: failed
Final-Recipient: rfc822; @sbcglobal.net
Status: 5.0.0
Remote-MTA: dns; ff-ip4-mx-vip1.prodigy.net
Diagnostic-Code: smtp; 553 5.3.0 flph823 DNSBL:ATTRBL 521< 173.199.145.61 >_is_blocked.For assistance forward this error to abuse_rbl@abuse-att.net
(edited)
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homeschooldiplomait
New Member
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9 Messages
11 months ago
let me know what I can do on my end. Again, we send lots of automated emails and these are the only bounces. Thanks
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homeschooldiplomait
New Member
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9 Messages
11 months ago
hoping this helps, here are two more messages from today:
Today at 8:45AM CST
A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:
@ameritech.net
host ff-ip4-mx-vip2.prodigy.net [144.160.159.22]
SMTP error from remote mail server after MAIL FROM:< [email scrubbed]>:
553 5.3.0 flpd579 DNSBL:ATTRBL 521< 173.199.145.61 >_is_blocked.For assistance forward this error to abuse_rbl@abuse-att.net
Action: failed
Final-Recipient: rfc822; @ameritech.net
Status: 5.0.0
Remote-MTA: dns; ff-ip4-mx-vip2.prodigy.net
Diagnostic-Code: smtp; 553 5.3.0 flpd579 DNSBL:ATTRBL 521< 173.199.145.61 >_is_blocked.For assistance forward this error to abuse_rbl@abuse-att.net
A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:
@att.net
host ff-ip4-mx-vip1.prodigy.net [144.160.159.21]
SMTP error from remote mail server after MAIL FROM:< [email scrubbed]>:
553 5.3.0 flph835 DNSBL:ATTRBL 521< 173.199.145.61 >_is_blocked.For assistance forward this error to abuse_rbl@abuse-att.net
Action: failed
Final-Recipient: rfc822; @att.net
Status: 5.0.0
Remote-MTA: dns; ff-ip4-mx-vip1.prodigy.net
Diagnostic-Code: smtp; 553 5.3.0 flph835 DNSBL:ATTRBL 521< 173.199.145.61 >_is_blocked.For assistance forward this error to abuse_rbl@abuse-att.net
(edited)
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homeschooldiplomait
New Member
•
9 Messages
11 months ago
I'll keep putting these out here as they come in. keep in mind, since the last post, our site probably sent 300 emails, only other bounce back was unknown user/email
1:09PM CST
A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:
@att.net
host ff-ip4-mx-vip2.prodigy.net [144.160.159.22]
SMTP error from remote mail server after MAIL FROM:< [email scrubbed]>:
553 5.3.0 flpd567 DNSBL:ATTRBL 521< 173.199.145.61 >_is_blocked.For assistance forward this error to abuse_rbl@abuse-att.net
Action: failed
Final-Recipient: rfc822; @att.net
Status: 5.0.0
Remote-MTA: dns; ff-ip4-mx-vip2.prodigy.net
Diagnostic-Code: smtp; 553 5.3.0 flpd567 DNSBL:ATTRBL 521< 173.199.145.61 >_is_blocked.For assistance forward this error to abuse_rbl@abuse-att.net
(edited)
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ATTBusinessForums
Administrator
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26.2K Messages
11 months ago
Hello, glad the issues have been resolved. I want to thank you for your business. I will be closing out your case. You may receive a short 3-question survey about your interaction, specifically with me. I hope you'll take the time to complete it. Thanks and have a great day!
Lisa
AT&T Business Social Media
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