Employee
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3.5K Messages
Deactivate a user in the AT&T Message Archiving portal
I’m a new administrator for our AT&T Message Archiving account. We had a few managers transition to other roles, and I want to deactivate their accounts in the system. Does anyone know where I need to go to do that?
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Accepted Solution
j_wilson
Employee
•
3.5K Messages
4 years ago
You can manage your AT&T Message Archiving user account status by accessing the user management menu. To access the user management menu, click on “Administration” in the menu to the left of the homepage and then click on “User Management”. Scroll to the desired user and then click on the “Edit” button to the left. Use the account status buttons at the top of the user settings and then click on the “Save User” button. See at our tutorial “Changing a user to an inactive status in the AT&T Message Archiving portal” for more information. You can also visit asecare.att.com to see more “How To” tutorials and videos.
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