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j_wilson

Employee

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1.8K Messages

Thu, Dec 20, 2018 7:04 PM

Download a message in AT&T Message Archiving

Is it possible to save an entire message in AT&T Message Archiving?

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

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j_wilson

Employee

 • 

1.8K Messages

a year ago

Yes, AT&T Message Archiving allows you to save messages into XML format. To save a message, navigate to and click on the desired message. Click on “More” at the top right of the page and select download. See our tutorial “Downloading a single message using the AT&T Message Archiving portal” for more information.  You can also visit asecare.att.com to see more “How To” tutorials and videos.

 

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*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.