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Employee

Employee

 • 

3.5K Messages

Friday, November 30th, 2018 12:46 PM

Edit an AT&T Message Archiving user’s first name

One of my AT&T Message Archiving users advised me that when their account was created the first name entered is incorrect. Where do I need to go to change that?

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Accepted Solution

Official Solution

Employee

 • 

3.5K Messages

5 years ago

To edit the AT&T Message Archiving user’s information click on “Administration” in the menu to the left of the home screen. You can then click on the “User Management” link. The user list displays and you can click the “Edit” button to the left of the desired user. See our tutorial “Changing a user’s first name in the AT&T Message Archiving portal” for step-by-step instruction. You can also visit asecare.att.com to see more “How To” tutorials and videos.

 

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