Contributor
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1 Message
Email to sms/mms - Whitelist Domain Name?
We are a fire district in Washington State and we use email to text for callback notifications to employees. Some employees who are AT&T subscribers (employee personal phones) inconsistently receive the messages. We wonder if a possible solution would be to whitelist our domain so your system does not view our messages as junk and filter sending them to the intended recipients? Is whitelisting our domain possible? If yes, who would I speak to?
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ATTBusinessForums
Administrator
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24.7K Messages
4 years ago
Hello @pcfd2019,
Thank you for your recent posting. We appreciate your participation within the Business Community. We apologize for any inconvenience. We will be more than happy to help. In order for me to research your issue, I will need to verify some information. Please send me a private message: https://soc.att.com/33wvSlF
And include the following details:
Your full Name:
Business Name on Account (if you have an account):
Business address:
Number on your account (if you have an account):
Preferred Contact #:
Email address:
Description of Issue:
Thank you,
Laura G.
Social Media Manager
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