AT&T BUSINESS + SQUARE: See what Square can do for your business!
j_wilson's profile
j_wilson
#1 Star!
Helpful 1
Helpful 2
Employee

Employee

 • 

2.8K Messages

Thu, Sep 22, 2022 11:09 AM

Export all messages to an Excel file in AT&T Message Archiving

I am tasked with backing up our information for a work order that we completed. The work was performed for about half the year, and I want to see if there is an easy way to save all the messages related to it at once. Does anyone know if this is possible in AT&T Message Archiving?

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Official Solution

j_wilson

Employee

 • 

2.8K Messages

9日前

Yes, AT&T Message archiving allows you to export the results of a search to Excel. To perform this, log in and click on the search field to the left of the messages list. Next, enter your desired search terms and press the Enter key on your keyboard. The message list updates with the relevant messages, and you can click on the “Export All” link at the top right. The download dialogue displays and you can choose the desired settings. Check out our tutorial “Exporting all messages from a search to an Excel file in the AT&T Message Archiving portal” for information. You can also visit our support site at asecare.att.com for more tutorials on managing messages in AT&T Message Archiving.

Join the discussion and share how you use AT&T Message Archiving or any other Advanced Solutions products to improve your business. Give us product feedback and share suggestions and tips with other users.

Get started...

Ask a question