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Employee

Employee

 • 

3.5K Messages

Friday, September 30th, 2022 11:45 AM

Forward a message in the AT&T Message Archiving portal

I need to send one of the messages I received to my AT&T Message Archiving account to a college. I have been copying and pasting the messages, but a co-worker advised me that it is possible to have the system forward the message. Does anyone know how to do so?

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Official Solution

Employee

 • 

3.5K Messages

2 years ago

To forward a message in the AT&T Message Archiving portal, log in and navigate to the desired message. Click on the message to display the message’s content. Then, click on the More drop-down at the top right. Next, click on “Forward” in the menu that displays and then use the fields that populate to enter the recipient’s information. Check out our tutorial “Forwarding a single message using the AT&T Message Archiving portal” for more information. You can also visit asecare.att.com for more tutorials on managing messages in AT&T Message Archiving.

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