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j_wilson

Employee

 • 

2K Messages

Fri, Mar 15, 2019 11:39 AM

Reset your password in AT&T Message Archiving

I just returned from vacation and can’t seem to remember my password for AT&T Message Archiving. Is there a way to reset it without needing to reach out to my I.T. department?

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

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j_wilson

Employee

 • 

2K Messages

2 years ago

AT&T Message Archiving includes the ability to reset your password if you forget it. To reset your password, access the login page and click on the “Forgot your password” link. A dialogue box populates, and you can enter your username and email address, then click the “Reset password” button. Make a note of the PIN code that displays on the following page and open the email message sent regarding your password reset request. Check out our tutorial “Resetting a forgotten password in the AT&T Message Archiving portal” for more information. You can also visit asecare.att.com to see more “How To” tutorials and videos.

 

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*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

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