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Employee

Employee

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3.5K Messages

Friday, May 15th, 2020 11:28 AM

Using a wildcard to search for messages in the AT&T Message Archiving

I’m having trouble finding a message that I received in my AT&T Message Archiving account. Is there an easy way to search for messages?

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Accepted Solution

Employee

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3.5K Messages

4 years ago

You can use the search function in the AT&T Message Archiving portal to find specific messages. If you don’t recall who sent the message, you can use a “wildcard” search. To do so, click in the search field under “more options” and enter a portion of the number and an asterisk. See at our tutorial “Using a wildcard to search for messages in the AT&T Message Archiving portal” for more information. You can also visit asecare.att.com to see more “How To” tutorials and videos.

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